Refund policy

 

Return & Refund Policy

We want you to love your purchase. If you are not completely satisfied, you may return eligible items within 30 days of delivery.

Eligibility for Returns:

• Items must be unused and in original packaging
• Proof of purchase is required
• Returns must be requested within 30 days

Non-Returnable Items:

• Final sale items
• Gift cards
• Used or damaged products caused by misuse

Refunds:
Once your return is received and inspected, we will notify you regarding approval of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.

Return Shipping:
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders:
If your item arrives damaged or incorrect, contact us within 7 days of delivery with photos of the issue.

To start a return, contact:
business@virexasalesllc.com